Mental Health Matters
0800 107 0160
Email: firstname.lastname@example.org (email support)
08457 90 90 90
32 Northgate, Canterbury, Kent CT1 1BL
(Drop in support 9am-6pm except Tuesdays)
Helpline for young men who are depressed or suicidal.
TESS (text and email support service)
07800 472 908
Text and email support for young girls under 25.
National self-harm network
0800 622 6000
0800 138 8889
Open every day 10am-10pm
Helpline for people with Anxiety disorders.
Survivors of Bereavement by Suicide
0844 561 6855
Open 9am-9pm every day.
Offering emotional and practical support.
Child Death Helpline
0800 282 986
The Compassionate Friends
0845 123 2304
Supporting bereaved parents and their families after a child dies.
General Advice including Housing, Finances, Debt
Café, activities, talks and emotional support.
Canterbury Umbrella Centre, St Peter’s Place, Canterbury
01227 767 660
Herne Bay Umbrella Centre, 54 William Street, Herne Bay
01227 370 200
Whitstable Umbrella Centre, St Mary’s Hall, Oxford Street
01227 274 880
Faversham Umbrella Centre, Court Street,
01795 531 811
Canterbury City Council
01227 862 000
Benefits, council tax, housing issues
Canterbury Council Offices, Military Road, Canterbury CT1 1YW, Mon – Fri 8.30am – 5pm
Herne Bay, William Street, Herne Bay CT6 5NX, Mon – Fri 8.45am – 4.45pm
Whitstable Library, 31-33 Oxford Street, Whitstable CT5 1D, Tues and Fri 9.15am – 12pm and 1pm to 4.45pm
Swale Borough Council
01795 417 890
Benefits, council tax, housing issues for Faversham area
Swale Borough Council, Swale House, East Street, Sittingbourne ME10 3HT
Credit Counselling Service
0800 138 1111
Free national confidential debt counselling service.
Stop Loan Sharks
0300 555 222
Report Loan Sharks in confidence (local call rate).
Or email email@example.com
Citizens Advice Bureau
0844 499 4128
Free advice regarding rights and responsibilities.
Kent, 26 Victoria Road, Deal, Kent, CT147BJ
Whitstable, Library, Oxford Street, CT5 1DB.
01227 740 647
Herne Bay, 185/187 High Street,
01227 740 647
Drop-ins 9.45am-1pm Mon – Thurs
Faversham, 43 Stone Street
01795 597 953
Drop-ins 10am-14.30pm Mon, Wed, Fri
Community legal advice
0845 345 4345
(Monday to Friday 9am to 8pm, Saturday 9am to 12.30pm)
Free specialist advice from legal advisers on issues including: benefits and tax credits; debt, education; housing; employment; and family problems.
03445 151 444
Housing and homelessness advice.
Nearest service is in Ashford.
0800 567 7699
Homelessness support and support for vulnerable people.
01227 760 078
Floating Support (Kent County Council)
08458 247 100
01227 464 904
Supporting the homeless in and around Canterbury.
Kent Refugee Action Network
07577 982 0005
Health and Leisure
Move to Improve
01795 590 212
Addaction-run Health Walk, Faversham, meet @ Post Office on a Friday at 10am for an hour-long walk, and coffee and tea afterwards.
0800 849 4000
Dover District Council – Get Walking
HealthWalks are free, short, volunteer-led, local walks aimed at those who wish to be more active.
Active Life Ltd
Active Life run leisure centres in the area:
Kingsmead Leisure Centre, Kingsmead Road, Canterbury
01227 769 818
Whitstable Sports Centre, Bellvue Road, Whitstable
01227 274 394
Whitstable Swimming Pool, Tower Parade, Whitstable
01227 772 442
Bay Sports Centre, Herne Bay
Herons Leisure Centre, Herne Bay
Expert Patients Programme (NHS)
01233 667 808
The Expert Patients Programme is a free, peer-led programme designed to teach people with long-term health conditions to share their experiences and learn ways of managing their condition.
Health Trainers (NHS)
0800 849 4000
Up to six free sessions on emotional wellbeing, healthy lifestyle, exercise, losing weight, sexual health, stopping smoking, drug and alcohol issues.
0845 46 47
Specialist Health Advice
The Stroke Association, Kent & Canterbury Hospital
0303 3033 100
Information and advice weekdays, 9am-5pm, information about groups in Whitstable and Herne Bay.
www.stroke.org.uk online forum
Canterbury family and carers group
01227 783 023
Macmillan Cancer Support
0808 808 00 00
Support line open weekdays, 9am-8pm, for support and advice. Macmillan also runs a range of support groups across Kent.
Kent Association for the Blind (KAB)
01227 792 679
Herne Bay Blind Club Fridays 1.30pm-3.30pm
(Rehabilitation, leisure and social support)
Dyslexia East Kent Support
0845 0038 979
www.dyslexia-east-kent.org.uk (information and resources)
Kent Autistic Trust
01634 405 168
Resources, assessments and support
07979 553 711
Canterbury and Coastal Group – social support and education.
Usually meet at the Marine Hotel, Whitstable bi-monthly on the 2nd Tuesday.
Fibromyalgia Support Net
Disabled Living Foundation
0845 130 9177
Advice, information and training on daily-living aids.
020 7250 3222
Disability rights organisation, run by disabled people.
Cross Roads Care
Volcare Carers Respite
01227 749 400
Free respite support.
Kent Carers Emergency Card
01622 685 276
Children & Young People
Addaction Young Persons’ Services
Addaction provides friendly and expert advice and information about drugs and alcohol.
South and East Kent 01227 456744
North/West Kent and Medway 01634 338640
Bromley BYPASS 020 8460 9952
Greenwich 020 8921 6907
Feltham Young Offenders’ Institution 020 8844 5415
Visit www.kca.org.uk for a full list of our services.
01227 475 550
Numerous centres across Canterbury and coastal providing baby groups, relaxation, self-development, domestic violence and post natal depression groups.
01227 472 050
Local support for parents with at least one child under 5.
Based online. Parents sign up to receive advice, support, community groups news and events calendar.
01227 264 224
Help and advice for 13-19 year olds on learning, living, and working.
Family Welfare Association
01227 370 987
0808 800 2222
Family Lives is a national charity providing help and support in all aspects of family life.
0800 4000 999
Counselling and support for pregnancy and post-abortion.
01227 741 748
Windchimes is a disabled children’s resource centre and short breaks unit in Herne Bay.
Canterbury Age UK, The Centre, Castle Row, Canterbury, Kent CT1 2QY
01227 462 368
Faversham, 2 Middle Row, Faversham, Kent ME13 7AJ
01795 532 766
Whitstable The Connie Packington Day Centre Whitstable, Kent CT5 4LZ
01227 272 055
Herne Bay Age UK, 16 Reculver Road, Herne Bay, Kent CT6 6LE
01227 749 590
Activities, befriending and advice.
East Kent 50+ Project
01843 228 083
This project offers residents in Romney Marsh aged over 50 years free and confidential advice and information. It can help with welfare, benefits, housing, debt and more.
CROP – Citizens Rights for Older People
01227 789 777
Advocacy service for people aged over 60. Offers assistance with financial matters, completing forms, making a complaint, dealing with family conflict, negotiating care or moving to sheltered accommodation or residential care.
0845 300 0336
Information, support and signposting helpline for people living with dementia and their family and friends, open weekdays 8.30am – 6.30pm.
Offering local support, information on day centres, respite and social services in Kent.
Whitstable Voluntary Car Scheme
01227 264 743
The service enables elderly or disabled people or anyone who cannot access public transport to get to essential medical appointments, as well as other activities, if resources permit.
Alcohol, Substance Misuse & Gambling
Addaction Substance Misuse
01227 454 740
Services including advice, counselling, blood borne virus testing, drug intervention programme, harm reduction and key working.
(Open Monday, Tuesday Wednesday and Friday 8am – 9pm)
CRI East Kent Alcohol Service
01227 473 820
Contact firstname.lastname@example.org for a referral form
Support groups, psychosocial interventions, family therapy, assessments for detox programmes.
020 7766 9900
Facts and information.
AA National Helpline
0845 769 7555
Support groups for people who wish to recover from alcoholism, a place to share your own experience, strength and hope.
0808 8020 133
GamCare provides support, information and advice to anyone with a gambling problem. The helpline is open 8am to midnight, 7 days a week.
0800 77 66 00
Friendly, confidential drug advice.
0800 917 8282
Information and support helpline open 24/7.
National Domestic Violence Helpline
0808 200 0247
24-hour National Domestic Violence Helpline for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.
East Kent Rape Line
0800 458 28 18 (helpline)
01227 450 400 (support line)
Helpline and counselling for survivors of rape and abuse.
01227 452 852
Counselling for victims of domestic abuse and their families.
01474 537 392
Support and counselling for child and adult survivors of rape and abuse.
Action on Elder Abuse
0808 808 8141
Helpline for support and advice.
The Freedom Programme
0808 2000 247 (24-hour)
This is a free programme for people who are suffering, or who have suffered from, physical or emotional abuse from their partners. Nearest course is in Bromley, but material can be accessed online.
01823 334 244
Confidential helpline for men suffering from domestic violence or domestic abuse by their current or former wife or partner (including same-sex partner).
Helpline open weekdays 10am-4pm, 7pm-9pm.
Men’s Advice Line
0207 263 8884
(Open Monday 10am-, Tuesday 10am-3pm, Wednesday 10am- 5pm, Thursday 10am-5pm)
Help men change their angry, abusive or violent behaviour.
30-week therapeutic counselling programme in London, self-help material available online. (10 – 50 per session.)
0845 260 4460
(for lesbian, gay, bi-sexual, transgender victims of domestic violence).
Remember, if you or someone else is in immediate danger of being harmed, call 999
Employment, Voluntary Work & Education
01225 716 300
Supports disabled and disadvantaged people to prepare for and find employment.
Canterbury and Herne Bay Volunteer Bureau
Canterbury hub, Simmonds Road, Canterbury, Kent
01227 452 278
Herne Bay hub, 16 Reculver Road, Herne Bay, Kent
01227 473 701
Whitstable hub, St. Marys Hall – Oxford Street, Whitstable, Kent
01227 772 248
Kent Adult Education
0845 606 5606
Offer a variety of courses: 1/3 of the cost can be deducted with a health referral form completed by a practitioner.
Stepping Stone Project at Umbrella Centre
01795 531 811
Helping people with mental health Stepping Stone Project at Umbrella Centre.
Armed Forces Support
SSAFA Forces Help
01795 532 786
Royal British Legion
01622 795 900
Providing employability, training and support to Armed Forces.
Big White Wall
Online early intervention service for veterans, serving personal and their families who are experiencing psychological distress.
01622 795 900